We use Australia Post as our chosen courier service to ensure you receive your order safely and promptly. All orders are shipped from Sydney. Please see approximate Australia-wide shipping times below: Standard shipping: 5-8 business days. Express shipping: 2-4 business days. Expected time frames are dependent on your location within Australia.Shipping Protection is an additional cost where we will cover packages that are lost, damaged or stolen during transit. You must click this if you choose to have your order protected during delivery.

All of our products are backed by our Confidence and Control Money-Back Guarantee. If you are unsatisfied with your order, you have 30 days after purchase to submit a return or exchange via our portal. During the returns or exchange process, customers must cover the shipping cost to return the package. All return updates will be communicated via email.